Who we are
Our website address is: http://campmors.com.
Effective April 1, 2022.
This Privacy Policy (“Policy”) explains that Campmors (collectively, “CAMP”, “we”, “us” or “our”) provides this Privacy Policy (this “Policy”) to notify you of: (1) the Types of information; (2) your choices about such information; and (3) how we collect, use, share, update, and protect such information.
This policy applies to information obtained with campmors on or through our website, our mobile/tablet website, our social media presence, our applications (apps), our registration and event services, our messaging The Platform, our store, our kiosks, and other digital and omnichannel properties (individually, the “Sites” and collectively the “Sites”) linked to this Policy in connection with operations that CAMP owns or controls. Email, social media, marketing campaigns and digital and online advertising are collectively referred to as our “Internet Marketing Channels”. “
We may have different or additional information practices policies for specific programs or activities. We may also have different information practices policies for certain subsidiaries or affiliates, in which case this policy will not apply. For the purposes of this Policy, Personal Information includes “Personal Data” and similar terms as defined in applicable privacy laws.
This Policy and your use of our website are governed by our Terms of Use. If you have any questions about this policy, please contact us using the “Contact Customer Service” link below.
Who is covered by this policy?
This policy applies to personal information we collect online and offline, including when you visit or use our website and mobile applications (collectively, the “Services”), shop at our stores, participate in our outings or travel events, contact customer support , or otherwise interact with us.
How is this policy updated?
CAMP may change this policy from time to time. If we make changes, we will notify you by amending the effective date above, and in some cases we may provide you with a more prominent notice (such as adding a statement to our home page or sending you a notice), such as material changes to this policy. We encourage you to review this policy periodically to stay informed about our information practices and the choices available to you.
What personal information does CAMP collect?
We collect information that you provide directly to us. For example, we collect information when you become a member; buy or rent from us; access and use our services (including when you write reviews or participate in other interactive areas of our services); create an online account or profile; Register for or participate in contests, promotions, sweepstakes, customer experience studies, surveys, mailing lists, events, outings or trips; interact with us through social media platforms; when you communicate with us by email, phone or otherwise.
The types of information we may collect include your name, address, phone number, email address, zip code, photos, videos, social media usernames, payment information, demographic information, information about your interests, outdoor activities and preferences , information about your fitness and physical characteristics, content you post to interactive areas of our Services, and any other information you choose to provide. If you sign up for a CAMP event, outing or trip, or in other limited circumstances, we may collect additional information from you, such as medical, health and disability information, passport information, dietary requirements and emergency contact information.
By providing your child’s personal information to the organization or us, you represent that you are the child’s parent, guardian or otherwise have the right to share this personal information with the organization and us, and consent to the organization sharing such information directly with us.
In certain circumstances, we may also collect information about others that you provide, such as when you provide emergency contact information, purchase a gift card for someone and ask us to deliver it electronically, decide to buy and ship a product to someone, or create a And when sharing gift registry. We will use this information to fulfill your request and will not send communications to contacts unrelated to your request unless they contact us individually or agree to receive communications from us.
Information We Collect Automatically.
When you access or use the Services or transact with us, we automatically collect certain information about you, including:
Transaction Information: When you purchase, rent, or return a product, or register for an event, outing, or trip, we collect information about the transaction, such as product details, the purchase price, and the date and location of the transaction.
Device and usage information: We obtain information about the device you use to access our Services and your use of our Services, including the type of browser you use, hardware model, operating system and application version, mobile network information, IP address , unique device identifiers, time of visit, pages viewed, items placed in shopping carts, links clicked, browsing behavior, and web pages you visited prior to navigating to our Services.
Location Information: Depending on your device permissions, we may collect information about the precise location of your device. You can stop collecting precise location information at any time.
Information received by third parties:
Information we receive from third parties. We may receive information from you on behalf of, or from third parties on your behalf, including but not limited to gift recipients, online registrations/purchases, in-store shipments, in-store pickups, registrations or as you in our Results of interactions with other users on team sports or event sites.
This helps us (i) update, enhance, improve and/or analyze the source of our records or receive information; (ii) provide marketing and research services; (iii) detect fraud or theft. We may also obtain information about you from third parties with whom we have a relationship or otherwise contract to obtain such information. If we acquire a business, we may receive information from the seller of that business. In addition, we may receive information from various consumer reporting agencies and related service providers.
We also work with third-party service providers to provide us with feedback about our website and analytics and general information about browsing patterns to improve our website and our internet marketing channels. The analytics service of Google Analytics provides services to analyze information about your visits to our website and may use cookies, web beacons and other tracking mechanisms (described below) to collect this information.
Information that is passively collected when you use the website.
When you visit our website or interact with us through your device (including Wi-Fi, Bluetooth, or other technologies in our store), we may use cookies, web beacons and other similar or related technologies (collectively, “” information Technology”). “Cookies” are small text files that are sent to your device when you visit our website or use our Internet marketing channels and are stored on your device by your browser. A “web beacon” (also known as a pixel or tag) is a common form of web technology used on our website and Internet marketing channels to monitor visits to certain pages on our website and Internet marketing channels, and their interaction and effectiveness.
The user activity information we collect through these information technologies includes Internet Protocol (IP) addresses, device characteristics (such as connection type, operating system, browser type, screen resolution), location information, user ID, and information about your interactions with our website and Interactive channels of internet marketing, such as web pages you visit, your keyword searches, and products or product categories viewed. User activity information may also include the following information: if your mobile device is used to access the website (such as device model, operating system, unique device identifier and mobile network information); how you use our website and internet marketing channels, search terms, Pages you visit on our website and application performance information. Additionally, while user activity information does not generally identify or relate to you as an individual, we may associate such information with you as an individual and may also use this information to determine your approximate location. We only share personal information for the purposes identified in this Privacy Policy (such as service providers), but user activity information collected on our website may be used by Internet marketing channels for their own purposes, some of which may be able to link this Class Information contacts you based on other information they collect independently of CAMP.
Social media access.
We interact with existing and potential customers through a variety of Internet marketing channels and social media services, such as Facebook, LinkedIn and Twitter. If you contact us via one of our internet marketing channels, request customer service via social media or otherwise direct us to communicate with you via social media, we may contact you via direct message or use other social media tools to interact with you . In these cases, your interactions with us are governed by this Policy and the privacy policies of the social media platforms you use. If you choose to visit, link to, or log into our website or Internet marketing channels, or otherwise communicate with us through a third-party social media service, you authorize us to access and use in accordance with that service’s privacy policy and the privacy settings applicable to your account Information you post or store on the applicable social media service and store the username and password you use to log in to the applicable social media service. Any information you provide by visiting or logging into our website or internet marketing channels through a social media service may also be accessible to that service, subject to that service’s privacy policy. For more information and further details on how to manage the information these social media services provide to us, please review the privacy settings that apply to your account through the applicable social media service. We do not control, and are not responsible for, the privacy practices of such services. Please consult the privacy policies of such services for more information.
How does CAMP use your personal information?
We use the information we collect about you to provide the products and services you request and to customize your experience with us. We also use the information we collect to:
provide, maintain and improve our Services;
To facilitate and improve your in-store and online shopping experience;
To administer your membership and communicate with you about your membership and CAMP (including information about your awards, special member-only offers, annual meetings, board elections and our stewardship program);
Provide, deliver and develop new products and services, process transactions and returns, and send you relevant information, including confirmations, receipts, invoices, customer experience surveys and recall notices;
manage your account with us, provide technical support (including debugging and troubleshooting), and send you technical notices, updates, security alerts, support messages and other transactional or relationship messages;
To detect, investigate and help prevent security incidents, fraudulent transactions and other malicious, deceptive, fraudulent or illegal activities, and to help protect the rights and property of CAMP and others;
To respond to your comments and questions and to provide customer service;
To communicate with you about CAMP’s and partners’ products, services, offers, surveys and customer experience research, promotional and management programs, news, events, outings, travel and other information we think will be of interest to you (information on how to choose ) for promotional information;
to comply with our legal and financial obligations;
monitor and analyze trends, usage and activity in relation to our services, stores and experiences;
Customize the content and information we send or display to you, provide location customization and personalized recommendations, help and instructions, and otherwise personalize your experience using our Services;
Provide advertising and marketing tailored to your interests;
To facilitate contests, promotions and sweepstakes, and to process and deliver entries, awards and prizes; and
To carry out any other purpose communicated to you when the information was collected.
During this process, we can:
1. Combine certain personal and non-personal information collected online and offline, including information collected from third parties;
2. Transfer or disclose such information within our family of businesses (including affiliates and subsidiaries);
3. Retain information as necessary to enable us, in our sole discretion, to provide you with products/services, comply with legal obligations, resolve disputes and enforce necessary agreements;
4. Combine the information we collect and maintain it within the CAMP family of businesses and our service providers;
5. Process user activity information to connect you with your interactions on our website and in-store services; including recognizing you and your preferences when you return to our website or using our Internet marketing channels, to measure for you to tailor advertisements and provide you with other services. We may display targeted advertisements to you through internet marketing channels. These ads are sent to groups of people who may share characteristics, such as possible business interests or demographics. For example, if you express interest in purchasing a golf ball, we may offer golf-related products to you. In addition to such customizations, we also use user activity information to ensure our online presence is functioning correctly and efficiently for you and your individual customer experience, to evaluate the use and benefits of such presence, and to support our website and our Internet marketing channels;
6. Use the location information from your device to send you marketing communications that may be more relevant to your general location. We may also use this data to track local marketing campaigns and the effectiveness of our store location services.
How does CAMP share your personal information?
We may share personal information as follows, or as otherwise described in this policy:
Working with service providers, suppliers, contractors or agents who complete transactions or perform services on our behalf, such as assisting with our business and internal operations (such as shipping and delivery, leasing, payment processing, fraud prevention, customer service, gift cards ) people, experiences, co-branded financial products, personalization, marketing and advertising;
When you participate in interactive areas of our Services (such as by creating a profile, posting comments and other content, reporting tracking conditions, or writing comments), certain information about you may be displayed publicly on our Services and may also be distributed to third-party websites. For example, your photos, videos, stories, posts, reviews, product reviews, product Q&A, wish lists, information about your participation in outdoor activities, and any other content or information you choose to provide in interactive areas of our Services will be shared with us User sharing of the service. In the case of trail conditions, we will also share certain information with third-party organizations such as rangers or other trail service organizations;
at your direction, including when you use a third-party service to submit product reviews or otherwise instruct CAMP to share your personal information with third parties;
In connection with or during negotiations of another company merger or acquisition of all or part of our business, joint venture, corporate restructuring, insolvency or bankruptcy, financing or sale of corporate assets;
If we believe the disclosure is in compliance with any applicable law, regulation or legal process or request, including lawful requests by public authorities to satisfy law enforcement or national security requirements;
If we believe your conduct is inconsistent with our Terms of Use or other agreements or policies, if we believe you have violated the law, or if we believe it is necessary to protect the rights, property and safety of CAMP, our members, our customers or any other people;
between CAMP and any current and future parent companies, affiliates, subsidiaries and other entities under common control and ownership; and with your consent.
If we engage third-party agents or contractors, before we share your personal information with them, we will take all reasonable steps to ensure that they do not violate the privacy requirements associated with the information.
Does CAMP share your information with social media sites?
The Services may offer social sharing features or other integrated tools that allow you to share actions you take on the Services with other media and vice versa. Using such features may share information with your friends or the public, depending on the settings you have established with third parties that provide social sharing features. For more information on the purpose and scope of data collection and processing in relation to social sharing features, please visit the privacy policies of the third parties that provide these features.
What are your privacy choices?
your account information. You may update or correct your online account information by logging into your online account. You may also contact us if you wish to deactivate your online account, but please be aware that we may retain information about you for legitimate business purposes or as required by law. If you would like to update or correct your membership information, please contact us.
Promotional Communications. You may opt out of receiving promotional communications from CAMP by following the instructions in these communications or by clicking here to change your preferences. If you choose not to receive promotional information, we may still send you non-promotional emails, such as emails about your purchases, account, membership or our ongoing business relationship, including about your awards and our initiatives and activity information.
location information. When you first launch any of our mobile applications that collect precise location information, you will be asked to consent to the application’s collection of this information. If you initially consented to our collection of such location information, you may subsequently stop the collection of such information at any time by changing your preferences on your mobile device. You can also stop us from collecting location information related to our mobile applications by following the standard uninstall process and removing all CAMP applications from your mobile device.
Mobile push notifications/alerts. With your consent, we may send promotional and non-promotional push notifications or alerts to your mobile device. You can disable these messages at any time by changing the notification settings on your mobile device.
cookies. Most web browsers are set to accept cookies by default. You can usually adjust your browser settings to delete or reject browser cookies if you wish. Please note that deleting or rejecting cookies may affect the availability and functionality of our services.
Safety
We use a variety of security measures to help protect the personal information and transactions we process. Our website utilizes encryption technology to protect the personal information we transmit over the Internet. Customers’ online and mobile accounts are password protected with limited access.
In addition, we use various security measures to help protect the personal information we maintain. While no company can guarantee the security of your information, we use physical, managerial and technical controls consistent with retail industry practices to mitigate such risks.
What about advertising and analytics services provided by third parties?
We allow third parties to provide analytics services and serve advertisements on our behalf in web and mobile applications. These third parties may use cookies, web beacons and other technologies to collect information about your use of the Services and other websites, including your IP address, web browser, mobile network information, pages viewed, time spent on pages , clicked links, and conversion information. In some cases, the information in these cookies and other technologies may be associated with other data we collect about you, such as your email address, which we may share in hashed or encrypted form. CAMP and these third parties may use this information to analyze and track data, determine the popularity of certain content, provide advertisements and content on our Services and other websites and mobile applications that are tailored to your interests, and better understand your online activities.
We may also partner with third parties to serve ads to you as part of a tailored campaign on third party platforms such as Facebook or Google. As part of these advertising campaigns, we or third-party platforms may convert information about you (such as your email address and phone number) into unique values that can be matched to user accounts on those platforms so that we can understand your interests and provide you with advertisements tailored to your interests. Please note that third-party platforms may offer you the choice whether to see these types of tailored advertisements.
Children
Our site is a “general audience” site and is not directed to children under the age of 13. We do not knowingly collect personal information from children under the age of 13 without explicit parental consent; however, if your child is registered with an organization, that organization may provide us with such information. By providing such information to an organization, you expressly consent to the organization providing such information to us. If you are a parent or guardian and believe we have unauthorized information about your child under the age of 13, please let us know by contacting us. We will deal with it right away.
How long we retain your data
If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognize and approve any follow-up comments automatically instead of holding them in a moderation queue.
For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.
What rights you have over your data
If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.
Third Party Links
Our website and our internet marketing channels may link to other websites over which we have no control. In addition, you may have visited our website through links or banner advertisements on other websites. In this case, the website you link to may collect information from people who click on the banner or link. These other websites are governed by their own privacy policies, which you should review when visiting such websites to understand how they collect and use your information. We are not responsible for the privacy practices of third-party websites.
Privacy Policy Update
We may update and revise this policy from time to time. Please check this policy periodically for any updates or revisions. If we make material changes to the way we use your information, which will materially adversely affect your rights, we will notify you in advance. The right to interpret all terms belongs to CAMP.